Privacy policy

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide to us, including your name, billing address, shipping address, phone number, and email address.

When you browse our website, we automatically receive your computer's Internet Protocol (IP) address to help us learn about your browser, operating system, and how visitors use our website.

With your permission, we may send you emails about our store, new products, promotions, and other updates.

SECTION 2 - CONSENT

How do you give consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or request a return, you consent to our collection and use of that information for that specific purpose.

If we request your personal information for a secondary purpose, such as marketing, we will either ask directly for your consent or provide you with the opportunity to decline.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at sales@marinepetrolparts.com.au.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's secure data storage systems, databases, and applications. Shopify stores your data on secure servers protected by industry-standard security measures.

Payment Information

If you choose a direct payment gateway to complete your purchase, Shopify stores your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your payment information is encrypted and used only as long as necessary to complete the transaction.

For more information, please refer to Shopify's Privacy Policy and Terms of Service.

SECTION 5 - THIRD-PARTY SERVICES

We use trusted third-party service providers to help operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing platforms

  • Website analytics services

  • Customer support providers

These providers will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Some providers may be located in different jurisdictions than either you or us. By proceeding with a transaction, your information may become subject to the laws of those jurisdictions.

Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

Google Analytics

We use Google Analytics to help us understand website traffic and visitor behaviour.

SECTION 6 - SHIPPING PROVIDERS

To fulfil and deliver your orders, we may share relevant personal information with shipping and logistics providers including:

  • Australia Post

  • StarTrack

  • UPS

  • DHL Express

  • FedEx

  • TNT

  • Couriers Please

  • Freight forwarding and customs brokerage providers

Information shared may include your name, delivery address, phone number, email address, and order information necessary to complete delivery.

SECTION 7 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Where applicable, sensitive information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption.

While no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and generally accepted industry security standards.

SECTION 8 - COOKIES

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and support website functionality.

Examples of cookies used may include:

  • Session cookies

  • Shopping cart cookies

  • Analytics cookies

  • Security cookies

You can manage cookie preferences through your browser settings.

SECTION 9 - INTERNATIONAL DATA TRANSFERS

As we sell and ship products worldwide, your personal information may be transferred to, processed in, or stored in countries outside your country of residence.

By using our website and placing orders with us, you acknowledge that such transfers may occur where necessary to provide our services.

SECTION 10 - YOUR RIGHTS

Subject to applicable laws, you may have the right to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

SECTION 11 - AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have provided consent for any minor dependants to use this site.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website.

If we make material changes to this policy, we will notify users by updating this page.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply obtain more information, please contact:

Privacy Compliance Officer

Marine Petrol Parts
Building L, Unit 2
The Boat Works Marina
1 Boatworks Drive
Coomera QLD 4209
Australia

Email: sales@marinepetrolparts.com.au